TheNerds.net Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


Over 10,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.3 On Time Delivery: 8.5 Customer Support: 7.7 Product Met Expectations: 8.6
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 90% 84% 86%
Icon: NeutralNeutral 10% 5% 3%
Icon: NegativeNegative 11% 11%
*Ratings are for the past 90 days only.

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Reviews of TheNerds.net

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 08, 2008
Had tried to purchase the item from other sources and was not succesful.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Oct 07, 2008
TheNerds.net says they will ship the same day or the following business day. Well it took 3 business days to ship mine. Also if I hadn't called 3 times I would have never gotten my tracking information, it didn't list on the website and wasn't emailed.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Sep 27, 2008
The transit company (Dorne) had the products in a nearby city and called on Thrusday morning, but did not deliver until Monday afternoon. Not a big deal to me, but seems rather inept.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Sep 24, 2008
TheNerds was the only site that had the hard-to-find item I wanted. Well, they didn't really have it. These things happen. Still, I wish I could have gotten the opportunity to cancel the rest of the order.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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1 out of 2 people found this review helpful. Online Shopper
Sep 23, 2008
I ordered a product from Nerds---as pictured and described. It was not what I received. I believe they should fulfill what they advertise---but the Nerds will not---and I must pay all shipping. This is just wrong! I am not happy.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 23, 2008
Thank you snd yes I recieved my order in only 3 days. That you very much.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 23, 2008
I have no idea what I bought. Shipping is always a bit high.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 1 people found this review helpful. Online Shopper
Sep 21, 2008
Tracking info miss leading. Email did not include anything regarding AIT Worldwide - actual shipper. Only UPS or Fed Ex. Needs better communication on tracking info.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Sep 18, 2008
The rush shipping did not work out for unknown reasons. It took ten days for the delivery to arrive. However, I was quickly refunded the $3.99 without any problem, which I appreciate.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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1 out of 2 people found this review helpful. Online Shopper
Sep 14, 2008
On-line order that only recorded shipping charges and deleted the actual merchandise. Customer support was not helpful and unwilling to compensate the customer for time wasted waiting for a product that was never shipped.

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