TheNerds.net Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


TheNerds.net
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.3 On Time Delivery: 8.5 Customer Support: 7.7 Product Met Expectations: 8.6
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 90% 84% 86%
Icon: NeutralNeutral 10% 5% 3%
Icon: NegativeNegative — 11% 11%
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*Ratings are for the past 90 days only.

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Reviews of TheNerds.net

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 08, 2008
Had tried to purchase the item from other sources and was not succesful.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Oct 07, 2008
TheNerds.net says they will ship the same day or the following business day. Well it took 3 business days to ship mine. Also if I hadn't called 3 times I would have never gotten my tracking information, it didn't list on the website and wasn't emailed.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Sep 27, 2008
The transit company (Dorne) had the products in a nearby city and called on Thrusday morning, but did not deliver until Monday afternoon. Not a big deal to me, but seems rather inept.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Sep 24, 2008
TheNerds was the only site that had the hard-to-find item I wanted. Well, they didn't really have it. These things happen. Still, I wish I could have gotten the opportunity to cancel the rest of the order.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		1 out of 2 people found this review helpful. Online Shopper
Sep 23, 2008
I ordered a product from Nerds---as pictured and described. It was not what I received. I believe they should fulfill what they advertise---but the Nerds will not---and I must pay all shipping. This is just wrong! I am not happy.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 23, 2008
Thank you snd yes I recieved my order in only 3 days. That you very much.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 23, 2008
I have no idea what I bought. Shipping is always a bit high.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 1 people found this review helpful. Online Shopper
Sep 21, 2008
Tracking info miss leading. Email did not include anything regarding AIT Worldwide - actual shipper. Only UPS or Fed Ex. Needs better communication on tracking info.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Sep 18, 2008
The rush shipping did not work out for unknown reasons. It took ten days for the delivery to arrive. However, I was quickly refunded the $3.99 without any problem, which I appreciate.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		1 out of 2 people found this review helpful. Online Shopper
Sep 14, 2008
On-line order that only recorded shipping charges and deleted the actual merchandise. Customer support was not helpful and unwilling to compensate the customer for time wasted waiting for a product that was never shipped.

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