The Frog Store Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.4

The Frog Store
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.3
On Time Delivery: 9.4
Customer Support: 9.2
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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Reviews of The Frog Store

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
I appreciated the personal note of thanks enclosed with my order.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
I was delighted with my purchase. I received a hand written note with my package.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-07-2009
Extremely efficient system at The Frog Store - and the little hand written note adds a nice touch. Thank You!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-06-2009
It was great doing business with the frog store. And also to get a writen note tanking me was great also!!! The product was great also.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-06-2009
That was my first visit and I was very impressed and enjoyed shopping online! Super incentive "reading gifts" for my monthly reading club for primary school children. Great site!
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
10-05-2009
I tho't the little plastic frog and hand written note thanking me for my order was a very nice touch!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-27-2009
I liked the store so much I placed another order within 10 days.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
09-26-2009
I received a big box with items just thrown in. I spent over $300 and only got 5 of the things ordered and 1 was broken. I have not gotten a response from my e-mail and am very unhappy.

The Frog Store has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-09-2009
I received excellent service and I love my frogs!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-30-2009
The items received were exactly the quailty I expected. That is very unique. I will continue ordering from your company.
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