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The Frog Store Customer Reviews

Store Details

Store Ratings* Summary


The Frog Store
Customer Certified
Over 5,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.3
On Time Delivery: 9.7
Customer Support: 9.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of The Frog Store


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jimbo the Bimbo
01-30-2012
The Frog Store is Great!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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djb
01-10-2012
n/a
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Splenda
01-05-2012
I went to your store because my Aunt loves frogs and collects them. I was hoping to find a frog blanket. I don't want to clutter her house with too many nicknacks so I try to buy practicle things she can use.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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MsFrogLady
01-05-2012
My order was great. there was only one ashtray that didn't look like it did in the book, but I plan on keeping it anyways. I love frogs and the frog store was awesome. The only thing about tracking the order is that is says it is on the way, doesn't...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-02-2012
Item I would have really liked (frog pot with flower) was out of stock. The one I received had minor painting flaw on one eye.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-27-2011
THE SHIPPING WAS QUICK; HOWEVER I RECEIVED THE WRONG ORDER THE FIRST TIME.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Frogger
12-16-2011
The only thing I did not like was that I received a card in the mail to call about shipmentand delivery. Instead this was about a resort. This was very misleading and I didn't appreciate it.

The Frog Store has posted a response to this review.  Read full review


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