Skincare by Alana Reviews and Store Ratings | Bizrate
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Skincare by Alana Reviews

05/21/2013

Skincare by Alana Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.5 out of 10

Would Shop Here Again:

8.7 out of 10

Likelihood To Recommend:

8.5 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 83% 79%

Neutral

 0% 0%

Negative

 17% 21%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

8.6 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

9.3 out of 10

Variety of Shipping Options:

8.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

8.1 out of 10

Order Tracking:

8.4 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

8.3 out of 10

Product Availability:

8.6 out of 10

Returns Process:

10.0 out of 10

Recent Reviews for Skincare by Alana

Showing 11 - 20 of 457
  • Ratings for the site & Shopping Experience
    May 17, 2013
    Since I was referred to this site, I have used no other. I find the products to be very good.
  • Ratings for the site & Shopping Experience
    May 2, 2013
    I wanted to see the free product listed with my other products as assurance that I was getting it.
    Ratings After Purchase Has Been Made
    May 16, 2013
    1st discrepancy - Alana Company charged my credit card then emailed me the day after, that my order was back-ordered. The email said that usually backorders ship within 3-5 days. 2nd discrepancy - It was 11 days after ordering, ... Read full review »
  • Ratings for the site & Shopping Experience
    May 15, 2013
    Website very user friendly. Carries Rhonda Allison at competitive prices with free shipping.
  • Ratings for the site & Shopping Experience
    May 15, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 15, 2013
    I HAD A LITTLE TROUBLE NAVIGATING THE WEBSITE, BUT ONLY BECAUSE IT'S THE FIRST TIME. NEXT TIME, IT SHOULD BE A LOT EASIER.
  • Ratings for the site & Shopping Experience
    May 15, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 14, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 14, 2013
    Liked the free gift offer and free shipping plus no tax!
  • Ratings for the site & Shopping Experience
    May 14, 2013
    love it, quick ordering and now i'm done!!!
  • Ratings for the site & Shopping Experience
    May 13, 2013
    Love this site. i always shop when they offer a percentage off. shipping is free and fast.
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