Skincare by Alana Reviews and Store Ratings | Bizrate

Skincare by Alana Reviews

05/24/2013

Skincare by Alana Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.4 out of 10

Would Shop Here Again:

8.6 out of 10

Likelihood To Recommend:

8.5 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

83% 78%

Neutral

0% 0%

Negative

17% 22%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

8.5 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

9.3 out of 10

Variety of Shipping Options:

8.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

8.1 out of 10

Order Tracking:

8.3 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

8.2 out of 10

Product Availability:

8.6 out of 10

Returns Process:

10.0 out of 10

Recent Reviews for Skincare by Alana

Showing 21 - 30 of 452
  • Ratings for the site & Shopping Experience
    May 13, 2013
    Love this site. i always shop when they offer a percentage off. shipping is free and fast.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    Apr 29, 2013
    I started checking out and realized I wasn't logged in, so had to log in. Being prompted to log in would have been better. But really, it's no big deal and I'll keep coming back :-)
    Ratings After Purchase Has Been Made
    May 13, 2013
    I placed my order on Tues and got an email asking if I'd received my order the following Tues, which I replied I had not. My order did not ship until that day and I didn't receive it until Thurs, which is not 4-5 business days. I ... Read full review »
  • Ratings for the site & Shopping Experience
    May 3, 2013
    This review is "quite a bit" satisfied with the purchase experience at Skincare by Alana.
    Ratings After Purchase Has Been Made
    May 13, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    This review is "quite a bit" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    Online ordering is easy; but if you need assistance, the phone representatives are very helpful and friendly. I like that I know total amount of order before I say "yes" Thanks for the coupons!
  • Ratings for the site & Shopping Experience
    May 13, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    This review is "quite a bit" satisfied with the purchase experience at Skincare by Alana.
  • Ratings for the site & Shopping Experience
    May 2, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
    Ratings After Purchase Has Been Made
    May 13, 2013
    This review is "highly" satisfied with the purchase experience at Skincare by Alana.
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