SurfOutlet.com Reviews and Store Ratings | Bizrate
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SurfOutlet.com Reviews

10/07/2013

SurfOutlet.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 89% 80%

Neutral

 6% 20%

Negative

 5% 0%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

8.5 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.5 out of 10

Shipping Charges:

8.4 out of 10

Variety of Shipping Options:

8.7 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

8.9 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.0 out of 10

Returns Process:

9.5 out of 10

Recent Reviews for SurfOutlet.com

Showing 1 - 10 of 96
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    I asked a question about size via email and was pleased to get an email response on a sunday
  • sportsmom
    Ratings for the site & Shopping Experience
    Oct 4, 2013
    Had just what I was looking for in umbrellas.
  • ak
    Ratings for the site & Shopping Experience
    Oct 4, 2013
    i was happy until you stuck me with $13 in shipping to alaska, but you are giving FREE shipping to the rest of the US. it doesn't cost more to ship to alaska via the USPS.
  • L
    Ratings for the site & Shopping Experience
    Oct 3, 2013
    If I spend over $48 I get free shipping, but you are sneaky. After I put in my address, I see a $12.99 shipping fee to Hawaii. Not all websites do this, so I do know that it is not necessary to having an extra fee to ship to ... Read full review »
  • SueF
    Ratings for the site & Shopping Experience
    Sep 19, 2013
    Would have appreciated free shipping.
    Ratings After Purchase Has Been Made
    Oct 2, 2013
  • Junior
    Ratings for the site & Shopping Experience
    Sep 30, 2013
    nice products, look forward to further purchases.
  • z0rr0
    Ratings for the site & Shopping Experience
    Sep 28, 2013
    Best prices and ease puchasing experience makes the difference
  • SaraJo
    Ratings for the site & Shopping Experience
    Sep 27, 2013
    Love the selection and prices.
  • dazz
    Ratings for the site & Shopping Experience
    Sep 26, 2013
    sweet dude
  • Online Shopper
    Ratings for the site & Shopping Experience
    Sep 14, 2013
    I am not sure how the product will be until I receive it,but the purchasing online was fast and easy.I will only be able to tell about the product after I receive it.
    Ratings After Purchase Has Been Made
    Sep 26, 2013
    Very happy with my purchase and with your prompt delivery also.Hope to buy from your store again.Thanks Donna
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