Filmtools Customer Reviews

Store Details

Store Ratings* Summary


Filmtools
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.2
On Time Delivery: 9.1
Customer Support: 9.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Filmtools


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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JD Ryan
11-26-2009
Very happy with the service and product. Delivered on time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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amc
11-15-2009
Filmtools made this purchase and exchange absolutely flawless and easy. The SPEED of delivery was exceptional. Will highly recommend
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
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hemidancer
11-09-2009
Shipping via US mail probably would have been faster, and it would have been much cheaper - you should consider offering this shipping method for smaller purchases. UPS took 6 days and cost almost as much as the merchandise I purchased.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-25-2009
I contacted the customer service number for Filmtools and left a message for someone to return my call and no one ever did. However, the product did arrive on time which is what I was calling about.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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K2
10-24-2009
Filmtools has many of the products I need. Since we make very low budget movies It would help to have more specials, close-outs etc...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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MARS808
10-19-2009
You should have a shipping discount sale for Hawaii customers once in a while!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Cindy62
10-19-2009
My overall experiance with Filmtools was great, even had to add to my order and they were very helpful.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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djneilb
10-18-2009
Just wanted to say thank you for the quick processing of my order and shipping.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-17-2009
Quick shipping. Item arrived on time exactly as ordered.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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heisenberg
10-12-2009
With a $25 shipping charge and a $30 brokerage fee, the economics are not very good on an order under $300 to Canada. USPS to Canada is good or FedEx Inter Priority are good alternatives.