Filmtools Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

Filmtools
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.1
Customer Support: 9.1
Products Met Expectations: 9.3
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Filmtools

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
Shipping via US mail probably would have been faster, and it would have been much cheaper - you should consider offering this shipping method for smaller purchases. UPS took 6 days and cost almost as much as the merchandise I purchased.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
I contacted the customer service number for Filmtools and left a message for someone to return my call and no one ever did. However, the product did arrive on time which is what I was calling about.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
Filmtools has many of the products I need. Since we make very low budget movies It would help to have more specials, close-outs etc...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
My overall experiance with Filmtools was great, even had to add to my order and they were very helpful.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
You should have a shipping discount sale for Hawaii customers once in a while!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-18-2009
Just wanted to say thank you for the quick processing of my order and shipping.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-17-2009
Quick shipping. Item arrived on time exactly as ordered.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
With a $25 shipping charge and a $30 brokerage fee, the economics are not very good on an order under $300 to Canada. USPS to Canada is good or FedEx Inter Priority are good alternatives.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-04-2009
Stan, thanks for the stuff
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-02-2009
Great and fast service
1  |  2  |  3  |  4  |  5  |  …