BabyAge Customer Reviews

Store Details

Store Ratings* Summary


BabyAge
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.7
On Time Delivery: 9.1
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of BabyAge


Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 4 Customer Support
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Rebecca
11-18-2009
I called to request the item I ordered be sent to a different address and was told that it was possible and would be done. The item arrived at the wrong address.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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georgie
11-17-2009
The top of the table was scratched but not bad enough to send back. Part of the underside of the table was chipped off. This must have happened when it was made and no one caught the mistake.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Jo
11-17-2009
Ordered a crib and changing table and they were never shipped - no one at Baby Age could tell me when it would be shipped and had to cancel order after waiting for a month for product. Ended up at Babies R Us and got a crib and table.
Overall Rating 7 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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jakey
11-16-2009
Several pieces are damaged, or weren't finished correctly.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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mgs
11-13-2009
Excellent service, very fast delivery, solid product, thank you so much!
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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riley
11-13-2009
The product was delivered when it was expected and was exactly what I had ordered.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
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Chuck
11-13-2009
Order was suppose to be delivered within two days..It was not.Gift was not there for bay shower .As Grandparents this is embarassing...I was informed that articles would not be shipped for 2 to 4 weeks when phone call was made..
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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WAITING
11-12-2009
Customer Service Representative named Kris was very rude and basically disputed shipping information and dates that were previously sent to me. I requested to speak with a supervisor and was told I would be contacted within 24 to 48 hours.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jmld
11-11-2009
very helpful customer service, product arrived in one day !
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Cindysoup
11-11-2009
You were the cheapest around. I loved that and that it was super easy to order and not hassles.