Shoebuy.com Customer Reviews

Store Details

Store Ratings* Summary


Shoebuy.com
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Shoebuy.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Al
11-19-2009
Shoes fit well! Most comfortable shoes I have ever worn :-D Great price, especially with the member discount and coupon code!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
great online shoe store! Easy to navigate site and order. Super fast shipping.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Shoepro
11-19-2009
I am customer of Shoebuy for years and have never been disappointed; I recommend Shoebuy highly.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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bigfoot
11-19-2009
Thankfully you carry some size 17 shoes I would just like to see more variety, any chance you might get more styles in this size.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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LOUISE
11-18-2009
PRODUCT WAS SOMEWHAT DISSAPOINTING. STRAP ON ONE SHOE KEEPS COMING APART SERVICE OF DELIVERY WAS GREAT
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Kathleen
11-18-2009
I have been extremely satisfied doing business with Shoebuy. My shoe size varies due to foot problems, and I have ordered and returned many pairs of shoes. I have also been thrilled to find stylish, fun shoes that are comfortable.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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anna
11-18-2009
I was extremely satisfied with the service from Shoebuy.com. It turned out though that I needed to order a larger size so I returned the shoes for an exchange to a larger size which was not available which left me a bit disappointed.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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rick
11-18-2009
Fast shipping,a great price and an odd shoe size that I cant find in the stores.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
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DH
11-18-2009
Great service,selection and prices
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-18-2009
I ordered the boots for my step-daughter for Christmas.It was easy to order them & the customer service was great! I HOPE she will like them & I wont have to return them but if I do, it looks like its an easy process and that IS appreciated!