esteelauder.com Reviews

04/16/2014
esteelauder.com Ratings and User Reviews. esteelauder.com is rated 9.3 out of 10 from 5529 reviews.
Estee Lauder Online sells a wide range of high quality, own brand cosmetics, skincare products, fragrances and gifts.
Circle of Excellence - esteelauder.com

2010 Winner

Circle of Excellence

6 years

esteelauder.com Rating

More About esteelauder.com

Overall Satisfaction:

9.3 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

96% 96%

Neutral

2% 1%

Negative

2% 3%

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

8.9 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.1 out of 10

Shipping Charges:

8.7 out of 10

Variety of Shipping Options:

8.5 out of 10

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.3 out of 10

Customer Support:

9.2 out of 10

Product Availability:

9.3 out of 10

Returns Process:

8.7 out of 10

Recent Reviews for esteelauder.com

Showing 51 - 70 of 5529 Reviews
  • Apr 16, 2014
    I like esteelauder for its great service and quality.
  • Apr 16, 2014
    Love the product
  • Apr 16, 2014
    I like esteelauder product. The products give me suprise on my face.
  • Apr 16, 2014
    Always the best!!
  • Apr 16, 2014
    i love estee lauder
  • Apr 16, 2014
    The interface is clear
  • Apr 16, 2014
    A little expensive.
  • Apr 16, 2014
    more activities share with us
  • Apr 15, 2014
    It is a quite good shoppig expereience for me.
  • Apr 15, 2014
    I love being able to order from Estee on line.
  • Apr 15, 2014
    The overall purchasing experience is very pleasant. The organization of the website made it easy to find products. And the checkout process is every easy to follow. The only difficulty was the naming of some products (products that are named lotion but are really liquid) made it confusing in terms of what they really do and how i should apply them. So i had to do a little more research on that.
  • Apr 15, 2014
    Please more discount and gift.
  • Apr 15, 2014
    The last time I ordered, I did not get any samples that were selected...the samples would really help for me to purchase the bottle of product. I wanted to test on my skin before buying the actual bottle. However, the shipping was fast. Got my order in two days.
  • Apr 15, 2014
    Easy to find what I want to buy, but I do not find the same thing what I buy in China.
  • Apr 1, 2014
    I am very satisfied with the online website. I am so happy that I can still order a discontinued product online.I love the Smoothing Creme Concealer and I am glad I do not have to stop using it.
    Apr 16, 2014
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