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Dell SMB Reviews

05/23/2013
Dell offers a very wide selection of high quality computers, notebooks, servers, peripherals and accessories for small businesses.

Dell SMB Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

8.8 out of 10

Likelihood To Recommend:

8.8 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 90% 88%

Neutral

 4% 5%

Negative

 6% 8%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.4 out of 10

Design of Site:

8.5 out of 10

Satisfaction With Checkout:

8.6 out of 10

Product Selection:

8.5 out of 10

Clarity of Product Information:

8.6 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.1 out of 10

Shipping Charges:

8.8 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.0 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

9.0 out of 10

Customer Support:

8.4 out of 10

Product Availability:

9.2 out of 10

Returns Process:

9.5 out of 10

Recent Reviews for Dell SMB

Showing 1 - 10 of 2320
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    This review is "highly" satisfied with the purchase experience at Dell.com.
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    This review is "highly" satisfied with the purchase experience at Dell.com.
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    This review is "highly" satisfied with the purchase experience at Dell.com.
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    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
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    May 23, 2013
    GREAT PRODUCTS
  • Ratings for the site & Shopping Experience
    May 8, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dell.com.
    Ratings After Purchase Has Been Made
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
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