Panasonic Direct Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 7.5


Panasonic Direct
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 7.4
On Time Delivery: 7.5
Customer Support: 6.9
Products Met Expectations: 8.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Panasonic Direct


Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
06-29-2009
You are asking for an american credit card. I have an international credit card. I also have an american credit card but I'll not use it at least for this brand.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-28-2009
Panasonic botched the us launch of the gh1. Customer service was innacurate and low quality early on. Only part if my order shipped- a spare battery. No indication about when to expect the actual gh1
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
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Online Shopper
06-21-2009
if we order your products from direct your price should be lower than buy form local electronic store.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-16-2009
I'm so happy with my purchase and I'm willing to buy more products directly from you because in that way I'm sure that I will receive high quality products right on time
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-16-2009
I ordered and paid for a telephone which I received, but did not receive the headphones. Who do I contact to find out what happened?
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
06-06-2009
batteries are old and do not hold charge. to make me happy, please send two new batteries
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-04-2009
Very fast delivery and great price. Very happy with the experience.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
05-31-2009
I got the part
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 3  Products Met Expectations
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Online Shopper
05-26-2009
the microwave had a big dent making it tilt to one side. I did not return the product as it was more trouble than it's worth.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
05-10-2009
I am very disappointed that they do not have better repair service. We bought a new product versus getting the other repaired.