Panasonic Direct Customer Reviews

Store Details

Store Ratings* Summary


Panasonic Direct
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.2
On Time Delivery: 8.2
Customer Support: 7.8

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Panasonic Direct


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
George
11-16-2009
I like this Panasonic 3-phone system with answering machine. It is easy to use and uses affordable replacement batteries.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Rick
11-15-2009
Superb service...Congratulations!
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Read full review
dave
11-13-2009
I have not yet received my order.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
SODIE
11-13-2009
I did have a problem tracking order due to delay in supplying UPS #
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Nando
11-10-2009
Overall, I am very please with all of the panasonic products; I am disappointed that the portable CD player was discontinued. Can you recommend a similar product that is inexpensive?
Overall Rating 7 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-10-2009
Confirmation of order was slow in coming, confirmation number kept returning an error when I tried to view it online - then when it did show status it merely said it was in processing or something like that - nothing terribly informative.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-08-2009
These headsets work great -- when they work. The problem is they stop working shortly after the 90-day warranty expires or before! I have purchased over a dozen of them in the past 4 years from various retailers. They really should last longer!
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 4 Customer Support
Read full review
cinnav
11-07-2009
ihave not received any of my order as of 11/7/2009
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Read full review
Bill the cat
11-07-2009
I am happy that Panasonic provides support and replacement partsfor older discontinued items.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 4 Customer Support
Read full review
StillWantCamera
11-05-2009
I placed an order because the item was in stock. Email confirmation of my order indicated shipping on date of order. Repeated checking of order online revealed a status of "in stock". Customer service said item on back-order.