DermStore.com - Free Shipping Customer Reviews

Store Details

Store Ratings* Summary


DermStore.com - Free Shipping
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.4
Would Shop Here Again: 9.5
On Time Delivery: 9.4
Customer Support: 9.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of DermStore.com - Free Shipping


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Dback
11-24-2009
Love DermStore's customer service!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-23-2009
The first time I ordered the same product from Dermstore, I received the item in 1 day!! This time it took an entire week.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-22-2009
no comment
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Cooch
11-22-2009
I have ordered form Demistore and have no problems with the product or shipping.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Clo
11-21-2009
one item is expire??????
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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AJ
11-21-2009
I placed the order online and it arrived earlier than expected but without the samples as advertised. When I called the customer service, they promised to ship some immediately. Meanwhile, I placed another order!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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Austie
11-20-2009
My shipping wasn't treated as I thought it to be treated,it took 9 days to receive,I expected it to take less than a week. The customer service person indicated you are using a new Fed X/Postal service;I will order again in the future.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 9 Customer Support
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zdog4
11-19-2009
I am always happy with the products that I order from DermStore. They were out of stock but, were shipped as soon as the items came available.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
I have been wondering where the item is that I ordered. I have never experienced not receiving my item. It should have been here earlier in the week but I have nothing and, of course, my credit card has been charged.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
I was unhappy with the product looked different in picture. There wasn't enough of a description of it.I purchased the bronze and brighten which i have had beforefrom sophora. The color is off and makes my face look too red not happy with the color.