PENWA.com Customer Reviews

Store Details

Store Ratings* Summary


PENWA.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.4
Would Shop Here Again: 9.6
On Time Delivery: 9.5
Customer Support: 9.4

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of PENWA.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
martjo
11-19-2009
I was very satisfied with the product and the service
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
DJ
11-18-2009
Shipping was on time, but was a long amount of time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Scrappinone
11-17-2009
Excellent Pricing and delivery.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
TORULES2006
11-17-2009
LOVE EM! NEED BETTER TRACKING INFO.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-16-2009
Appreciate the prompt delivery of items.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Christy
11-15-2009
I was very pleased with the prompt response to my request in changing my order since one of the products I ordered was on back order. The service was exceptional and I will be ordering from this company again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Stamper
11-13-2009
They have the best prices on my products!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Read full review
JP
11-11-2009
I have found what I looked for on the web. Plus I have found a place that is trustworthy - important when you transfer money to another country :-) It is as easy as it ought to be with PENWA!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
splashryan
11-10-2009
FANTASTIC! You guys rock. I couldn't believe I had my order in two days! Woo hoo! I tell everyone I can!
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
Read full review
Online Shopper
11-09-2009
When I placed my order, the website indicated that my items would be shipped the same day (10/28), since my order was placed before 3 p.m. (EST) However, the order wasn't shipped until 11/3.