Softball.com Customer Reviews

Store Details

Store Ratings* Summary


Softball.com
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.8
On Time Delivery: 8.7
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Satisfactory Satisfactory
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Reviews of Softball.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-23-2009
My apologies for not confirming my receipt sooner. There are just not enough hours in the day.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Spudnut
11-22-2009
Item was priced right. Item was packed well, and shipping was very fast!
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
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Coach c
11-22-2009
I had ordered 1 dozen multi-colored balls. I wanted the twelve inch balls but i got baseballs. i e-mailed how do i get the 12 inch and ship back the baseballs but no response.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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KyleB
11-17-2009
I like to see some type of automated order tracking but I did not see that available from softball.com
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Herbie
11-10-2009
I have always had great success with Softball.com..Highly recommend it!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-09-2009
just had to wait for one item. It was on back order. It was shipped and still waiting of it. Should be here this week.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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SOFTBALL FREEK
11-09-2009
SOFTBALL.COM IS MY FIRST PICK WHEN LOOKING FOR SOFTBALL PRODUCTS
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 8 Customer Support
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jperch
11-09-2009
I ordered a $25 item and they charged me $7 to ship it. They used basic snail mail that took a week to get the item from San Antonio to Austin. Priority mail would have cost about $5 and got it here almost overnight. I am not at all happy with that.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Keeve
11-09-2009
Good site, nice product availability
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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shirley
11-05-2009
item was on sale + free s/h-just right for me to afford it. Needed & was recommend by the therapist/could not find one local. holds on shoulder/arm w/the velcor. stays frozen as needed. PLEASED!!!