Softball.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Softball.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.6
Customer Support: 8.5
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Softball.com

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
just had to wait for one item. It was on back order. It was shipped and still waiting of it. Should be here this week.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I ordered a $25 item and they charged me $7 to ship it. They used basic snail mail that took a week to get the item from San Antonio to Austin. Priority mail would have cost about $5 and got it here almost overnight. I am not at all happy with that.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
SOFTBALL.COM IS MY FIRST PICK WHEN LOOKING FOR SOFTBALL PRODUCTS
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
Good site, nice product availability
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Fast shipment and very good product. Very pleased.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
item was on sale + free s/h-just right for me to afford it.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I was disappointed in one of the items, a softball that measures pitching speed. It doesn't work, this is an item I've purchased before and never had any problems with, but this one will come on but it doesn't record pitching speed.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
My only complaint was that it was shipped via UPS and had a tracking number on the box when it got here. I'm confused by why they wouldn't/couldn't provide it to me when I asked.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
Softball themed Tshirts and magnets were purchaseds as birthday gifts for a friend's 11 year old daughter. They were unfamiliar with the company, but were truly pleased with the gifts. Maybe softball.com has earned a new customer.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-18-2009
VERY SATISFIED
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