JCWhitney.com Customer Reviews

Store Details

Store Ratings* Summary


JCWhitney.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of JCWhitney.com


Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Rabbs
11-19-2009
Shipping for this item seemed really high!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-19-2009
good buy and service. loke the "chat window " for help
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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ljh45s
11-19-2009
they did a good job on the order , shipping took a litter longer then I though wood, other then that a good job, ljh45s.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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stonewall
11-19-2009
also had to cut down rubber bushings they should send a bushing kit that fits the bike for which it was ordered.im not too sure how many people have the know how or patience to do what i did
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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TURBO
11-19-2009
Excellent experience thank you JC WHITNEY
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-19-2009
Quit bothering me with these surveys or I will have to go elsewhere to order.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 5 Customer Support
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Calkid
11-19-2009
The item was backordered,was given 2 different date's company's delivering, I had to contact a second time about items,when shipped by whom, I have not installed yet,may have to pay someone to install. Plus I found items local for less.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Hunter
11-18-2009
I had no problems with the items I purchase, the only reason I return one of the items was because it did not fit,I will continue to buy from JC Whitney
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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hillbill10
11-18-2009
online c. s. were a great help
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-18-2009
I did not open package as I found the same item cheaper here 35.00 cheaper but was well informed on the productand called to cancel but it was shipped allready