Headset Zone Customer Reviews

Store Details

Store Ratings* Summary


Headset Zone
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.3
On Time Delivery: 8.3
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Headset Zone


Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-23-2009
the order arrived and it contained the wrong parts. I called and left a message with NTD, no response. I finally called them and talked to Bob. He stated that a return authorization would be sent to me, however, after 3 hrs nothing has arrived.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-10-2009
n/a
Overall Rating 7 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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militaryhorsegal
11-09-2009
They charged shipping AFTER processing order on my credit card. I emailed to inform that this was illegal and they removed the shipping charge. Should just show shipping charges first. This is not the only online store with this hidden shipping...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Reddy
11-03-2009
Great service, item exactly as described and as expected.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-15-2009
The item was a gift which arrived after the birthday...your website indicated that there wouldn't be a problem with delivery, so I was dissappointed with that aspect.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
10-09-2009
They have received the returned item however I still have not received my credit that I was promised. I will contact my credit card company to dispute the charge if I do not see a credit by Tuesday, Oct 13.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
10-08-2009
I was a little unclear about shipping date.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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TheGeek
10-05-2009
I would have preferred to be able to order only the earpiece replacement for my Plantronics S12. I had to order the entire headset.
Overall Rating 0 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-05-2009
I have been out of town and returned home to find I have not received my order. I will be calling today to track it down
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
10-03-2009
When I ordered the item there was no indication that it was back ordered. It caused some inconvenience to receive the item later then expected especially considering the high s@h charge.