Select Comfort Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.0

Select Comfort
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 7.9
Customer Support: 7.1
Products Met Expectations: 8.5
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*Ratings are for the past 90 days only.

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Reviews of Select Comfort

Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Credit Card charged 1st Day,Order delivered in 10 Days, no notice of shipment or tracking number, very slow customer service response, terrible hold time on phone
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
I didn't expect the base would be made of plastic! And the some of the boxes were opened, that were sealed with one strip of tape. As a result the two locking pieces that join the plastic base/frame together were missing!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
All your blankets don't come in twin/full size.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
The mattress and foundation are fine, but we are disappointed in the controls and the pump. We have only one control for the bed and the pump is VERY loud.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
I had received a coupon for $50 dollars off of bedding over $100. When I ordered online, it would not take my coupon number. I called customer service and they said call them back when I receive my shipment. I will do that today.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
I placed my order 10 days ago and still have not received it. And there is no way to track it.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
10-06-2009
I tried several numbers from the web site & my order e-mail in order to find out the status of my order, but got only busy signals. The web site provided continuously said "no data available" for my order. No response from e-mail until after...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-06-2009
Someone told me it would be 3 weeks to deliver, another 3-4 weeks. I was told when ordering no more than 2 weeks. The product came in 1 1/2 weeks. Bottom line, customer service needs to be well informed on product and shipping status.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-05-2009
I am very pleased with my purchase from Select Comfort. This is my second order and I will orde again.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
09-30-2009
SHIPPING TOOO SLOW 2 DAYS AFTER ORDERED FINALY SHIPPED
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