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Dell.com Reviews

04/07/2013
Dell computers for the home and home office.

Dell.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 91% 90%

Neutral

 4% 3%

Negative

 5% 7%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.4 out of 10

Design of Site:

8.5 out of 10

Satisfaction With Checkout:

8.7 out of 10

Product Selection:

8.5 out of 10

Clarity of Product Information:

8.6 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.1 out of 10

Shipping Charges:

8.9 out of 10

Variety of Shipping Options:

8.7 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.1 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

8.5 out of 10

Product Availability:

9.2 out of 10

Returns Process:

9.2 out of 10

Recent Reviews for Dell.com

Showing 1 - 10 of 1491
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Mar 20, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dell.com.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    good experiences
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    Awesome experience
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
  • Ratings for the site & Shopping Experience
    Mar 24, 2013
    A great company, I like the service I receive.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    They kept at it, in till I was satisfy on my purchase. A great company Dell.
  • Ratings for the site & Shopping Experience
    Mar 30, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
    Ratings After Purchase Has Been Made
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Dell.com.
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