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Dick's Sporting Goods Customer Reviews

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Dick's Sporting Goods

Over 250,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support

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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Dick's Sporting Goods

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
Read full review 		JCLOGSDON
08-28-2009
There was a "Sorting error at the facility" that delayed the deliver by 3 days. It was not Dicks' fault.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Read full review 		K Starr
08-24-2009
My name is Kevin Starr and I was not pleased with my purchase. If you could send me the directions on how to work my purchase I would highly appreciate it. thanks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Penguins Fan
08-24-2009
I ordered 2 hockey jerseys, but failed to read the size suggestion on the website. I called customer service regarding exchanging them for a smaller size. The rep was helpful & friendly. She helped me place a new order & explained the return...

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