KingSize Direct Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


KingSize Direct
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.6
Customer Support: 8.2
Products Met Expectations: 8.2
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of KingSize Direct

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
The customer service reps I talked to were very helpful and polite, and spoke English!! I got everyI ordered, it all fit, and the quality was better than expected. Altogether a pleasant experience. Thanks
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 4  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
The pants were great, but the shirts ran weird. One shirt was ran too large and the others were tight and the sleeves way too short. I want to return them but don't know how and feel I'm stuck with a bunch of stuff no one can wear.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
would like to see more colors.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 4  Products Met Expectations
Read full review 		Online Shopper
07-07-2009
I HAD TO SEND BACK 2 PAIR OF PANTS THAT WERE THE WRONG SIZE AND THE OTHERS WERE CORRECT. I DON'T KNOW HOW THAT HAPPENED. THE SHIRTS WERE ALL THE CORRECT SIZE. PLAN TO ORDER AGAIN. THANK YOU FOR BEING CONCERNED ABOUT MY ORDER.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
I ordered one pair of pants in the wrong size. When contacted to verify shipping info, they were going to change it prior to releasing to the order dept. They inadvertantly changed the wrong pair of pants to the alternate size, now both are wrong.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Whenever I buy my husband King Size items, I am always happy. The clothes are a good fit and good price, and they ship timely.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
We were satisfied with the pants for the most part. However, I requested 34" inseams and all the pants are too long even though the inseam measures basically 34" on all of them. Not sure the reason. I will have to rehem each pair myself.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
good produdcts and customer assistance but shipping time is long and expensive
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
I ordered 2 different pairs of shorts, one pair had a Button Closure with NO BUTTON sewn on shorts, called in to request exchange was told item no longer available. Customer Service gave me $5.00 discount on next purchase!
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
shirts are way too long I must have them altered so therefore no bargin
1  |  2  |  3  |  4  |  5  |  …