Brylane Home Customer Reviews

Store Details

Store Ratings* Summary


Brylane Home
Customer Certified
Over 150,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Brylane Home


Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
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Marie
11-30-2009
Thought curtains came with valances,was very disappointed.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Mattshoney
11-30-2009
This is the third time I have ordered the stainless steel bowls as a gift and plan to order them again as a gift. I have a set and love them.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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gtw
11-30-2009
The bottom leaf of the ornament tree had one branch that was incorrectly placed that made it look broken. The manufacturer should see this flaw.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-30-2009
I recieved most of the products I ordered with the exception of one item that was on back order. The towels I purchased do look nice but are of lesser quality than i normally like to buy. Good for decoration.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Sue
11-30-2009
I was very satisfied with the timely delivery of the products I ordered. I had them in time for Thanksgiving as I had wanted. The quality was very good.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Maggie in Nutley
11-29-2009
As with all companies I deal with on line, I think S&H charges are out of control. I have mailed packages from NJ to Fla and don't pay what it costs me on some of the items I have ordered.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Silky
11-29-2009
I'm very satisfied with merchandise bought fron Brylane Home.It met my expectations.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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lomi
11-29-2009
I am always satisfied with Brylane Home's quality of merchandise and service. My order arrived sooner than I expected and that is great.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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magpie
11-29-2009
fthe items where of the quality that i knew that brylane home to be. everything looks great. i think my family will be happy with the selections
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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artist3
11-29-2009
Everything I have ever purchased at Brylane Home has met expectations. And they have wonderful prices!