Newegg.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

Newegg.com
BizRate Certified Ribbon Customer Certified
Over 100,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 8.9
Products Met Expectations: 9.1

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Newegg.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
I was a bit concerned ordering two open box motherboards but everything was included. The first motherboard (Asrock A790GMH) is working beautifully. I'm awaiting parts on the second (MSI-790FX-GD70 before knowing if it works properly.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
11-03-2009
Windows 7 is a piece of junk! Not Newegg's fault. It is not even Lan compatible with XP. It deletes software, Windows Explorer hides data.It will not run Autorun on CDs It is a Beta product, one day Microsoft sent 8 updates!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
I live on the West Coast, and selected the 3-Day UPS delivery. It was not posted or mentioned that UPS cannot deliver in or on 3 Days from the NJ warehouse. Very displeasing, as I was expecting the shipment by a certain date and it took 6 days to...

Newegg.com has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-26-2009
I'm impressed. You have a large selection and good prices; you ship promptly; keep me informed and accept returns properly. Nice job!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-26-2009
great service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-23-2009
The item was received before a tracking number was available.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-20-2009
newegg had the lowest prices on the web and offered free shipping as well. Quick checkout and detailed product information make a great buy.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-19-2009
Another great job by Newegg. I got my stuff when they said it would get to me and still have had zero problems.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-19-2009
Newegg.com has fairly consistently offered low prices on computer-related and electronics products I've purchased; they are now one of the first places I consider for such products. I also like their product review system.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-17-2009
Newegg rocks!

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