Saks Fifth Avenue Customer Reviews

Store Details

Store Ratings* Summary


Saks Fifth Avenue
Customer Certified
Over 175,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Saks Fifth Avenue


Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
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chiyaki
12-27-2009
fedex's tracking information was incorrect even until the day that I received the order and it took so long for me to get my order. I planed to give it as gift for someone else,
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-27-2009
Service was great, just disappointed the item was on sales by $60.00 few days after the purchase.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Jabar
12-27-2009
Order delivery was promised to be by Christmas eve december 24. It is December 27 and i did not receive it yet. It was supposed to by Christmas gift to my wife. We did not receive it yet. the website promised delivery before Christmas, very...
Overall Rating 9 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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BR
12-27-2009
I called after I ordered because I wanted to add something else to my order. Unfortunately your website doesnt allow you to do that. You may want to look at how Amazon does it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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kdw
12-27-2009
Most excellent!
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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Damon
12-27-2009
please do...540-314-1199
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-27-2009
The gift boxs with the red ribbons made such a lovely presentation; my gift recepient was thrilled and reluctant to open them because they were so beautiful!
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-27-2009
Purchased gift certificate.wanted it for $40 but only $50 on website, had to spend $10 more than wanted. Charged $8 to send. It should have cost $.49 cents for stamp. Wanted gift for $40 Ended up spending $18 more than I wanted. Almost 1/2 more
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-27-2009
thanks for sample perfume with my order
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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lol
12-27-2009
The free wrapping with ribbons were beautiful. I also love the free shipping offers especially when there is no price limit.