FootSmart Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.4

FootSmart
BizRate Certified Ribbon Customer Certified
Over 200,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.8
Customer Support: 8.3
Products Met Expectations: 8.2
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of FootSmart

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
The delivery of the shoes and the shoes themselves were all great. They just did not fit my feet. I will be returning them.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I have found the same shoe that I am wearing $20 cheaper in catalogs received from other companys. WHY??
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Footsmart is the only place I have found that carries the socks I like. Just wish more colors were available.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I was unable to choose the type of shipping. I could look at it but coould not click to change.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Easy ordering.Satisfaction with delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
size wide a plus
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Was surprise how quickly I received my order
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
product was too small and want to exchange. It is really hard to save money with you. Your products are too expensive for me.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I have been ordering your support stockings for several years, and am very pleased with them and with my most recent order.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Quality of the slippers was low. I'm confident that these would cost you no more than $10.00 in China. You charged me 84.95. You should watch your margins as it relates to quality. I expected higher quality.
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