CellularFactory.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


CellularFactory.com

Over 10,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 8.6
Customer Support: 7.6
Products Met Expectations: 8.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of CellularFactory.com


Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 3  Products Met Expectations
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Online Shopper
07-02-2009
I already owned another type of cooling fan which is far superior to the I ordered from CellularFactory.com. I'm old enough to realize that you get what you pay for. This product is cheaply made and I don't expect it to hold up for very long.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
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Online Shopper
07-01-2009
the products were low quality, and of no use once I got them, and I would have sent them back if I wouldn't have had to pay postage and a restocking fee.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
07-01-2009
I have not received my products
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
Easy purchase, reasonable price. Shipping was fairly fast (took ~ 1 week - pretty good from the west coast).
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 2  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-30-2009
Disappointed that I was not told that the product I ordered was not in stock and required my inquiry as to when I could expect shipment.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
06-30-2009
I was satisfied with almost everything. The one product did not work with my camera, but it would cost more to return it than I paid for it.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
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Online Shopper
06-30-2009
I placed my order back on June 9th and I have still not received the order. I have also sent an inquiry by email and never received a response back regarding my order. I tried to call the company today with no success at all.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2  Products Met Expectations
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Online Shopper
06-30-2009
Today is the third day I have had the holster for my phone. The small tab that holds the phone broke off when I removed the phone.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 2  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
06-29-2009
I ordered Priority Shipping when I purchased the item on Tuesday of last week, and the item arrived Monday. It was a waste of the money to order fast shipping if it doesn't arrive in the time window. No response from customer service.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 5  Products Met Expectations
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Online Shopper
06-29-2009
The cell phone case that I ordered fit the phone well, EXCEPT, for the belt clip. The clip fits into the case, but is then wiggles too much to open the clip. This makes the belt clip unusable.