CellularFactory.com Customer Reviews

Store Details

Store Ratings* Summary


CellularFactory.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.4
On Time Delivery: 8.5
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of CellularFactory.com


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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auburnfoxx
12-30-2009
No one emailed me for over a week to let me know one item i ordered was not available, after not getting an email from them i called them. i was told one product was not available but the rest would be shipped. no way to track,late!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
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deerwachr
12-30-2009
Item was promised by Christmas eve - arrived a week later.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Mickey
12-30-2009
This is the first time I used Cellular Factory and I was 100 % satisfied. I am sure I will use them again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-30-2009
Good place Exellence service. will come back again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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LJG
12-30-2009
Everything went smoothly
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-29-2009
I ordered an after-market cell phone screen protector, described on the site as one that was specific to my model of phone. What I received was an ill-fitting universal screen protector sheet.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 1 Customer Support
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jackylee
12-28-2009
I ordered a samsung charger for my samsung camera and they sent one that was for a connon, it even had for cannon printed in the charger, when i called they tried to tell me it was the item i ordered, i had to explain cannon charger would not work
Overall Rating 1 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 3 Customer Support
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Santa
12-28-2009
Second handsfree device I've ordered from you. Both items stats showed frequency responses that fit my needs, HOWEVER, neither lived up to these claims ! Frequency response was no where near what they claimed. I would like to return both for a...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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doc hollidey
12-28-2009
phone doesn't fit in holster as well as the original holster, but is okay.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-28-2009
Some instructions would have been nice