MacMall Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.4


MacMall
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 9.0
Customer Support: 8.0
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of MacMall

Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
06-01-2009
the product has something wrong...I have to go to Apple Store.....
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 4  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
05-01-2009
How one purchase can be charged to my credit card 3 times is beyond me. It would make me nervous to order from MacMall again.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-29-2009
Confusing phone confirmation after online order. Box was damaged in shipping, no damage to item ordered.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-29-2009
my son just purchased a laptop from macmall and we received great service
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-28-2009
very please with the speed and television that i purchased
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
04-25-2009
The verification of the credit card process is HIGHLY ANNOYING, frustrating, and insulting. I could go into details, but the point is that this shouldn't even be necessary at all. I have run into no other online retailer that does this.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
04-20-2009
Godd price. Product delivered as promised.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
04-17-2009
i appreciate customer service contacted me to respond to my comment when i placed the order
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-17-2009
I was waiting all day to recieve my order, It was to be delivered by Fedex @ 4:47 PM est. I liked that Mac mall had the product dropped shipped from Tenn, my only gripe is with Fedex delivery schedule. Mac Mall did great on my delivery order!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
04-13-2009
Excellent service and purchasing experience.
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