MacMall Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

MacMall
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.1
Customer Support: 8.4
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of MacMall

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Great selection and prices!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
On time and tracked every step of the way!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Very fast shipping, even with additional products I had loaded on it, Thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
Everything was fine. Received items in 3 days. Order was correct.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
I was told that I was going to recieved a discount of $6.00 from my shipping.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-21-2009
I placed order on 10/15 paid for overnight shipping, got email item was back
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-17-2009
When tryiing to clarify and fix the problems, people were very unpleasant and did not help me at all. I cancel part of my order (main part, my computer). Then I had many problems to receive the refund in my creit card.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
10-16-2009
I have not received my order it has been backordered
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
Purchased a 4TB, dual drive, external harddrive. Customer support said it would act as two 2TB harddrives, not as a single 4TB harddrive. Don't worry, Western Digital cust support didn't get it right either. Found answer on line.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
I never got an answer to my email request for help, and as a result didn't get quite what I thought I was getting. The extra contact might have helped. But I got a solid product at a great value, so I'm happy with the deal.
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