Blair.com Customer Reviews

Store Details

Store Ratings* Summary


Blair.com
Customer Certified
Over 350,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.5
On Time Delivery: 8.5
Customer Support: 8.4

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Blair.com


Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-21-2009
ALL THE ITEMS I PURCHASED ARE MUCH LARGER THAN NORMAL. THEY ARE TOO BIG FOR ME BUT I CAN'T AFFORD TO SHIP THEM BACK
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Sally
11-21-2009
I am a satisfied Blair customer. It is so nice to be able to find the style of clothes that suits me. Thanks Blair.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
angel
11-21-2009
I called to order a smaller size,but,it is on back order until the 20th I needed it before that.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Read full review
sockhop60
11-21-2009
It was just a human error to ship the wrong item that I did not order.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Sunni
11-21-2009
This is the fourth time I've received this email about this one order. Stop harassing me!
Overall Rating 6 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Read full review
Glory
11-21-2009
the blue jeans were just right except they were too long. It was for an older gentleman and he shrunk. I will re-order.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
Bandit
11-21-2009
I have never had a problem ordering from BLAIR, and I have found it very handy to order on line, since I am an invalid, and can't shop outside my home very easily.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-21-2009
Blair has quality clothing at reasonale prices. Unless the product has to be put on backorder, items are shipped the next day and sent to purchaser very quickly. I am very happy with the service I have received from Blair. Thank you Wendy Jones
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-20-2009
I was very unhappy with the quality of some of the items and none of them fit at all. You should have stated they are not for mature women!
Overall Rating 2 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 3 Customer Support
Read full review
UnhappyinCO
11-20-2009
This is the second time in a row that I have had to return merchandise because the fit is not true. I do not understand how I can order two items in the same size and one will be too large and one will be too small.