BuyCostumes.com Customer Reviews

Store Details

Store Ratings* Summary


BuyCostumes.com
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 9.2
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of BuyCostumes.com


Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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ljayabner
11-19-2009
I order santa boots and have you ever seen a thin santa ?? At first it was hard to zip them all the way. I have made it work could be easier if they had wider top, I can barely get the pants to tuck in. In short make boots for fat jolly men. Thank...
Overall Rating 10 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-19-2009
would be nice to have a choice of shipping methods, if there is no hurry to recieve goods then a cheaper slower mail would be better. postage is expensive to Australia
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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corbich
11-19-2009
I was very pleased with how quick my items arrived. Boots didn't fit but not their fault, just built for someone with tiny calves. Return and refund was taken care of very quickly.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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LJ
11-19-2009
The Scooby Doo outfit is gorgeous. I have put it away for my 6 year old daughter for Christmas. She is obsessed with Scooby Doo. It is going to be so cool to see her face.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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TMorton
11-19-2009
I loved the selection and ease of purchase! Thanks.
Overall Rating 2 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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KoKo
11-19-2009
The customer service rep I spoke with was excellant,professional,helpful and courteous. Please thank her on my behalf. I have purchased another costume prior to this one and it was a perfect fit. But the witch costume fell down all the way to my...
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 1 Customer Support
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nana
11-18-2009
I did not receive my order when I expected to. The order was delivered to an address not mine. A stranger to me brought my order to my house after he opened it.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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smitty3
11-18-2009
I would buy again and again. Items where received early. needed them by Friday and received them on Wednesday.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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deedee
11-18-2009
I always enjoy buying from BuyCostumes. I always begin my search for costumes or accessories with them.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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MokaCat
11-18-2009
Poor Packaging,box was damagedcorner opened,part of cardboard merchandise was dented.No time to return item and re-order,needed it for an important event.Quality of product also did not meet my expectations,expected better.Otherwise,delivery was on...