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BetterGrow Hydro Customer Reviews

Store Details

Store Ratings* Summary


BetterGrow Hydro
Customer Certified
Over 1,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.8
Would Shop Here Again: 8.0
On Time Delivery: 8.0
Customer Support: 8.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of BetterGrow Hydro


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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Mack ManGo
02-04-2012
typically the items I want are in stock and shipped promptly; on this particular order a number of items were not in stock; this was not indicated on the web site when I ordered but follow up from BGH staff was good; one box was damaged in transit...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
02-03-2012
Couldnt get order right and waited over a month before I had to just cancel my order.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
01-31-2012
did not get a rsfund
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 10 Customer Support
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Grey
01-25-2012
Great Customer Service.. they Had some inventory numbers off but thats a hard thing to regulate to close so no big deal.. Great people and products
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Eddie
01-13-2012
reliable customer service
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
01-12-2012
I have been waiting since Saturday for an update on my damaged product and item on back order with no response. SO-1112601
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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1squeegee
12-26-2011
These ppl r awesome. Always
Overall Rating 5 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 6 Customer Support
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Grower
12-25-2011
I am still waiting for a talk with the manager to get this fixed ASAP
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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DustyMan54
12-25-2011
From start to end, I was very satisfied with bettergrowHydro.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
12-25-2011
don't know why they didn't ship everything at one time

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