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Mikasa Reviews

05/22/2013
Founded in 1948, Mikasa features a broad selection of quality tabletop products, including dinnerware, crystal stemware, barware, flatware and decorative accessories.

Mikasa Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 92% 93%

Neutral

 3% 4%

Negative

 5% 4%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.8 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

8.4 out of 10

Variety of Shipping Options:

8.7 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

9.0 out of 10

Customer Support:

8.7 out of 10

Product Availability:

9.2 out of 10

Returns Process:

5.9 out of 10

Recent Reviews for Mikasa

Showing 1 - 10 of 1720
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Mikasa.
  • Ratings for the site & Shopping Experience
    May 5, 2013
    This review is "highly" satisfied with the purchase experience at Mikasa.
    Ratings After Purchase Has Been Made
    May 22, 2013
    I was very impressed by the quality and by the speed in which i received my order,very happy with the experience,thank you
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Mikasa.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    Great variety of items and I love that your online orders include people serving overseas with the military. I would have liked the option to ship via Priority Mail but I'll just have to wait longer to receive my items.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This review is "highly" satisfied with the purchase experience at Mikasa.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    A 20% discount was really highlighted on the first page of the site and indicated my purchase would be eligible. It wasn't. Very disappointing.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    No comment
  • Ratings for the site & Shopping Experience
    May 22, 2013
    I love Mikasa. Whenever I get an affordable opportunity to purchase items I like, I try to take advantage of it. Although I was offered a coupon for 20% off an item, it would not apply to my order, but I still ordered because I ... Read full review »
  • Ratings for the site & Shopping Experience
    May 22, 2013
    Anxiousily awaiting delivery of first time purchase from Mikasa on line.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    This is my first Mikasa purchase.
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