Sony Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.0


Sony
Not Customer Certified
Over 175,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.1 On Time Delivery: 8.5 Customer Support: 7.8 Product Met Expectations: 8.4
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 77% 87% 82%
Icon: NeutralNeutral 6% 6% 7%
Icon: NegativeNegative 17% 7% 11%
*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Sony

Write a review

Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 13, 2008
My overall view is that i needed an item and it would of taken me over 3 hours to drive there and this was online i saved high gs costs and i got it sent to me with in a few days. and was the same price as in the store with a shipping cost of course but still saved my time. so it was good overall (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 13, 2008
Best electronic site that I have ever been to has everything you need from dvd's, cell phone's, accessories,as well as movie's or video's

Was this review helpful?

Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 13, 2008
I purchased a REFURBISHED - External Slim DVD Multi Drive For Windows® XP/2000 (Model Number: DRXS50U/BSTOCK) from SonyStyle.com The price of the product was kept very reasonable 46$ (approx) considering the fact that it is a refurbished product. I received the product after 7 days of placing my order which has after the expected delivery date of 4-5 days. This was even though the package was sent via FedEx, a well known shipping service. The shipping charges was free since I ordered the product on tuesday when they were offering site-wide free shipping. I used a code for 10% discount too. However, they charged a tax of $2.70 whose reason I did not understand. The packaging was very good... (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
The pros for this website: It was easy to find and purchase what I was looking for. I would recommend this website to anyone who is looking for electronics and accessories.

Was this review helpful?

Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
Easy to use site and item as expected. Price was out of line but the selection was outstanding. Had another merchant had the item available I'm sure the price would have been less and I would have purchased it there.

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
Great site to browse and shop from. It was easy to find what I was looking for, the ordering process was straight-forward, and tracking was a breeze! Everything arrived on time, and the process was perfect.

Was this review helpful?

Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
Had no trouble with the site, but the product was on back-order. When notified of shipping it arrived on time.

Was this review helpful?

Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
Needed belt clip for a sony mp3 player, and could not find one in any local brick and mortar stores. It appears I was not the only one who had this problem, as the clip I wanted was out of stock for some time. I ordered it anyway and was pleasently surprised that it arrived in under a week. (more)

Was this review helpful?

Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
Interestingly easy to use,great item selection,this has been one of the most satisfying experiences as far a internet shopping i have ever had.

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
May 12, 2008
I have purchased several times from Sony & found them to be very reliable, the products have arrived in less than a week in shipping and of very good quality. The prices are less than most other places for the same merchandize.

Was this review helpful?

  1  |  2  |  3  |  4  |  5  |  …