Lenox Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.1

Lenox
BizRate Certified Ribbon Customer Certified
Over 200,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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Reviews of Lenox

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
one o my items was brokern, the package the holiday novueau tissue box wsa not package correctly. Very disappointed on how it was packed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Recieved notice that one of my itmes (littlest tree) was on back order and unavailable for shipping before the holidays. However, I receieved a confirmation of shipment about a day later and the package arrived within a couple days.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
The glass egg ornaments that are still in the catalog but are no longer available. Please reorder them for this year or next...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
The customer service rep I called was superb. She investigated my concern and worked with me. I only wish I could remember her name
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Pleased with purchases.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
My 95 yr old mother raised me to love and appreciate Lenox. She had Lenox "Golden Collande" dinnerware since the 1960's, and we used it every day ... because she said it got lovlyier with use.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Excellent and easy site to use. Product is perfect.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
I never received the items. Have not contacted anyone. Waiting.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Only negative was the condition of the books.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
I was very shocked and dismayed when I found out that free shipping meant my order was sent third class mail.
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