Lenox Customer Reviews

Store Details

Store Ratings* Summary


Lenox
Customer Certified
Over 200,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Lenox


Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Big Sissy
11-21-2009
Thank you for always having the greatest of quality of selection. I have ordered from Lenox for years and will continue to do so for years to come.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-21-2009
MADE IN CHINA BUY AMERICAN
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Lucylou
11-21-2009
I have always had the best of service from Lenox. They deliver quality products in a timely and efficient manner. Have purchased many items over many years. Always pleased to purchase from Lenox and recommend Lenox.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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3dog
11-21-2009
I have always been satisfied with Lenox and the products I have purchased over the years. Always top quality.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Terri
11-21-2009
I wish you would return to making the paper products in the holiday pattern. I used them to complement my fine china in that pattern and really miss the plates and napkins.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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happyaunt
11-21-2009
I was very pleased to see that Lenox still had the wine glasses that my niece had registered for on her bridal registry. For some reason, Macy's where she was registered had discontinued all of her wine glasses. Happy that I could get them from...
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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mely
11-21-2009
I don't know who to contact, but I never received a shipment information on this order, how to track it, or when it had shipped! And now I get this survey...I don't know where my package is or how to even track it!
Overall Rating 5 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
11-21-2009
This item looked Cheap and was less than expected.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
I was a little disappointed that the Tuskers ornaments were not immediately available, however they did arrive in plenty of time and I am sure the receiver of this gift will be very pleased.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
As of today, November 20, 2009, my Santa figurine has not been recieved. I had notice it would be shipped around Nov. 29th.