Diamonds On Web Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
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Diamonds On Web

Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Diamonds On Web


Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-12-2009
worst buying experiance I have ever had on the web!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-15-2009
Good experience. Although there was a slight delay due to a procurement delay onht merchant's end, they worked with me to keep me informed and reroute shipment as needed. Very positive experience.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
06-30-2009
Mary Ann was awesome as she made me feel at ease about my purchase and took her time educating me in a professional yet understandable way for someone who isn't versed in jewels. I highly recommend her to all of my friends. Please giver her a...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
06-29-2009
everything was great but UPS left the package on the front step in the open and i never signed for the package
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
06-24-2009
Everyone was great from Layla to Maryann
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
03-28-2009
I love the ring, but the size is not what I ordered and when I asked the customer service she said that was a 5.5 size on the web while I measure from a few store it is 5.75. A bit disapionted but love the ring.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
02-11-2009
Diamonds on Web was very helpful when putting together a custom ring. Layla from Customer Service was outstanding with her assistance. I will not hesitate to go back to Diamonds on Web in the future. I received the ring in a timely manner.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
01-01-2009
Two problems:
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
01-01-2009
My experience with Diamonds on the web was a pleasure and I do plan on continuing business with this company in the future.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
12-28-2008
Adalee was very professional and knowledgable about the product that I was looking for. She was able to offer quick alternatives when my initial request was not available. She is outstanding. The product is high quality and I am satisfied with the...