FaucetDirect.com Customer Reviews

Store Details

Store Ratings* Summary


FaucetDirect.com
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.5

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of FaucetDirect.com


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
Online Shopper
02-08-2010
Waiting for return information - some sort of number. I don't expect a hassle.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
mattlion031
02-08-2010
Site was great! Easy to use and great selection on top of good pricing and timely delivery. "I'll be back".
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Read full review
savoystudio
02-08-2010
I don't know what is going on with my part--have had NO response to the email I sent. The order "went to the warehouse" on 1/27/2010.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
msuund
02-08-2010
This was the first time ordering from Faucet Direct... I was more than pleased with what was available, availability for parts,the timely matter items were shipped and recieved and the pricing of said items.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Read full review
AG FOX
02-08-2010
I had a very positive experience.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Hunter
02-08-2010
Although a little pricey I found my purchase with Faucet Direct to be very smooth.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
cjs
02-08-2010
Everything I ordered was delivered as requested and on time.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
Dissatisfied customer
02-07-2010
I have not received missing parts nor response to four voice messages to Alora Martin and one message left by David. Why?
Overall Rating 3 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 4 Customer Support
Read full review
faucetdude
02-07-2010
-diverter spout is not a slip on as indicated in product description-have to change valve as it is not Moen interchangable
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
TOM IN PA
02-07-2010
GREAT EXPERINCE - EASY TO USE WEB SITE. ONE OF THE BEST WEB SITES OUT THERE. DIRECT TO PRODUCTS. GREAT VALUE !