Whole Latte Love Customer Reviews

Store Details

Store Ratings* Summary


Whole Latte Love
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.0
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Whole Latte Love


Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-17-2009
Product back ordered.....confusion over shipping address lead to a longer delay than expected but, in the end, the shipment arrived just in time
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Bill M
10-27-2009
I did not realize that the machine I purchased was refurbished until I got the first order status. I would have likely purchased it in any event. It is working well and I spent $100 less than on a 'new' machine. So far, all is good!
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
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Lin
10-12-2009
I love the coffee so much and the service was special considering it was backordered.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Wholesome
10-01-2009
I was very satisified with my purchase and was very pleased when i called to veryify something that I was abnle to talk to a real person within minutes.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Arbortex
09-28-2009
I'd like to know if the delicious coffee WLL sells is shade grown, organic or Fair Trade, as those terms are usually used. Thanks.
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
09-22-2009
I asked for a price match b/c I found the same coffee for less. I never recieved a response and have no idea if it was matched. Also, I called and the operator was nice however the answer I got was - "it looks like it will be ok, they are reviewing...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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javalove
09-08-2009
Just what we were looking for!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Very Pleased
09-08-2009
Great price!
Overall Rating 6 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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mom
09-04-2009
I felt that my products took to long to come. I think that a faster delivery system would have been far better.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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illylover
08-30-2009
I didn't realize that the butterfly espresso cups I ordered were all different colors until I opened it. I thought they were all the color of the one pictured on the website...but they're still cute.