Shoes.com Customer Reviews

Store Details

Store Ratings* Summary


Shoes.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Shoes.com


Overall Rating 0 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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dash
11-16-2009
no comment at this time
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 4 Customer Support
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MELVIN
11-16-2009
Great shoe
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-14-2009
I really like the shoes I ordered,I wore them to work the next day.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-14-2009
I have been ordering shoes for years through shoes.com I already have another order.I don't go to a shoe store anymore
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Riley and Rosie's Mom
11-14-2009
I did not receive any communication regarding this order, other than an automated email from Paypal saying that I had a refund from the vendor. I was not contacted by the vendor at all, and do not know the reason the order was cancelled.
Overall Rating 4 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-14-2009
Loved everything about my order except the material with which it was made.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Robin
11-14-2009
great shoes great service
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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wrightmerm
11-06-2009
Pleasantly surprised at the good fit! I've never bought shoes online and was a little concerned. Very satisfied.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Star Sister
11-05-2009
I have ordered several times from Shoes.com and have always been very pleased with my orders!
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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ksmomma
11-04-2009
The Hunter boots were tight at the top - if you do not have very skinny legs, do not buy the tall Hunters.