Shoes.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Shoes.com
BizRate Certified Ribbon Customer Certified
Over 100,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 8.7
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Shoes.com

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Pleasantly surprised at the good fit! I've never bought shoes online and was a little concerned. Very satisfied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I have ordered several times from Shoes.com and have always been very pleased with my orders!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Quality product and quick delivery. Very pleased with my purchase!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
shoes came faster than I expected and faster than shoes.com said they would! Wow! Only 3 days to arrive! Also, thanks for carrying Saucony products for babies, kids, and adults!!!!! Go Saucony!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
I love the shoes! The only thing is that they are too big and I need to send them back and get a smaller size. I will be ording more shoes from Shoes.com. So Soft! Can you send me a return address label? Thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
Have yet to see if they have my return yet. I sent them back the 8th of this month.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-25-2009
Your site is very easy to use. I like that I can filter by color and width.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
I would like a catalog
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
I still LOVE Shoes.com and continue to recommend them to anyone looking for shoes or tell them about Shoes.com when I receive compliments.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
very good to deal with i wore shoes around house for a few hours and got a blister so i needed to return them transaction was handled very well
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