US Appliance Customer Reviews

Store Details

Store Ratings* Summary


US Appliance
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.5
On Time Delivery: 8.5
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of US Appliance


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Kirra
11-17-2009
The product I ordered was handled very carefully, and was in perfect condition. I am very pleased with the service and quality. Thanks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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SHANLAND
11-17-2009
VERY SATISFIED WITH US APPLIANCE. VERY PROFESSIONAL
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Sooner
11-17-2009
Second time and it was great.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
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raptor2068
11-17-2009
Almost 3 weeks I haven't receive the HDTV I ordered yet.. and no ETA.. But the money was taken out of my account the 3rd day after I placed the order... The representative on phone was not polite..
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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kittystone
11-17-2009
It took almost a week to receive my sales receipt for the camera I purchased, even though a representative said it would arrive within 48, but it was very easy to contact the service department. And once the item shipped it got to my house quickly.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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HAPPY IN FL.
11-16-2009
I LOOKED ONLINE FOR THE SAME PRODUCT,FOR THE PRICE AND CUSTOMER SATISFACTION, I WAS WELL PLEASED
Overall Rating 10 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-16-2009
I should have been notified a signature was required for delivery. I would have sent it to my office. I had to wait 4 extra days (till Saturday for delivery)
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Beanhead
11-15-2009
Everything as advertised, best deal anywhere.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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shortcake
11-14-2009
I was overall pleased with U S Appliance, however, the delivery company (RL Carriers), has a lot to be desired. We could not get together about a delivery time and they were very unwilling to help be of any service.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
11-13-2009
I and my family were really excited to get our new Sony HDTV and Sony sound system with Blu-ray, however there was a delay in shipping because of high demand. This caused some negative feelings, but I can understand the problem.