The Train Station Customer Reviews

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Store Ratings* Summary

Overall Rating:
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The Train Station

Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of The Train Station


Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
07-12-2009
Not sure about resolution yet. The trucks for the load on the car I purchased are not correct. Train station is working on trying to make it correct
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
05-09-2009
Train Station is the TOPS in my book for all my Model Train needs. Thanks to all your associates that put together this site, buying on the auction site is awesome. The quality of your units are perfect. Thanks again. dws
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
03-03-2009
nothing
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
02-22-2009
I am looking for Fastrack 48 and 60 curves. I cannot find them on your site. Do you have them?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
01-25-2009
I'm glad we found a great selection of Lego's!! Our order was received on time - no complaints at all!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
01-04-2009
Unless I missed something, I saw no mention on the website that additional wiring was required to operate the lights on the train station platform.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
12-29-2008
One of the items did not work. I took apart and found debris inside the gears. Every thing else was found acceptable and in Very good condtion.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
12-23-2008
It was an excellent buying experience, the customer service was excellent. The only upsetting thing was that the shipping charges were a bit high. Other than that I was very pleased doing business with the Train Station.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
12-21-2008
i can't contact somebody for technical support. pls. publish phone numbers for support like ipod does.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
12-19-2008
this is a christmas gift for my 7 year old grandson. web site was easy to navigate and order was received in a timley manner.