U. S. Cellular Customer Reviews

Store Details

Store Ratings* Summary


U. S. Cellular
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.3
On Time Delivery: 8.2
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of U. S. Cellular


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-18-2009
I haven't rcvd the merchandise
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-17-2009
one the the rep's was vary hard to understand! talk fast and hard to communcate with!
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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freddy
11-17-2009
i havent recived my order jet,i dont know what happned but i dont have any items jet
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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djh60185
11-13-2009
There is not enough space here for the problems to be described!!!!
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Kayla
11-13-2009
I was disappointed that it took 5 days to receive my order. The same order made to Verizon was received the next day. I was also disappointed that I never received an email until after I had the phone. I had no idea what I was being charged or...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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ryan1979
11-11-2009
Shipment came super fast but you shipped me two phones so I am sending one back. NOt used to phone yet so can not comment, battery does not last long and the net is a little tough, I need more time to work with it before I can comment more.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jayjigga
11-11-2009
i think you should offer more free phones to customers your selection sucks i am not happy with the free phones you have to offer thinkin of changing to Verizon wireless because your phones suck
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ice
11-04-2009
none
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Justine
11-02-2009
I was pleased with the contact made to me re: issues w/transferring my number to the new service. All who helped in make sure I knew what to do to enable them to do their part was fabulous. I felt like I was the only customer.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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kierbear
11-01-2009
I have not recieved anything from US Cellular.