Beauty.com Customer Reviews

Store Details

Store Ratings* Summary


Beauty.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.0
On Time Delivery: 9.2
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Beauty.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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olivia
11-21-2009
price could be more competitive, found lower price for the exactly same product after placed the order.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Mavric
11-21-2009
Customer service is outstanding, and I appreciate that very, very much!!!
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-21-2009
Still have not received my order!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Lin
11-21-2009
Everything is good!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 4 Customer Support
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funformom
11-21-2009
I had an allergic reaction to what I bought. I will never be back because of their return policy it doesn't take things like this into account. They didn't finally offer refund but only as a store credit.
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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pume
11-21-2009
i have not received anything from my order. i placed two orders with sephora after i ordered from beauty.com and i received both orders. still no package from your website.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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trailkat
11-20-2009
Love the sales and the sales alerts delivered via email. Great selection and fast shipping as always.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
Disappointed item I wanted was out of stock. The site did not indicate this when I placed the order.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Kurokeme
11-20-2009
I love the product I just purchased. It gives me a very smooth shave.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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KEMosay
11-20-2009
Great as always - surprise 25% discount made me spend more than I had planned on.