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Signature Hardware Customer Reviews

Store Details

Store Ratings* Summary


Signature Hardware
Customer Certified
Over 5,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.0
On Time Delivery: 9.3
Customer Support: 8.7

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Signature Hardware


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Don
02-12-2012
We want to send it rack as it is 4inches and we need. 6in and we do not know how to do this.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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CZBRAT
02-11-2012
There were no instructions for installation in the box and the warranty we received was for a faucet. Signature Chat member, Christine S., E-mailed me the installation instructions right away. Thank you!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Nelson B
02-09-2012
Thanks. The backup information on each item could be more in depth.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Emarie
02-09-2012
I love Signature Hardware! The copper bar sink is absolutely beautiful!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Sue
02-08-2012
Love the product sent. I will order again from Signature Hardware
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jlg
02-08-2012
I am very please with the sink I ordered. I did not know anything about fire clay sinks and when I called for information the customer service rep was very helpful and followed up with an email.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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TGB
02-08-2012
Excellent products at competitive rates!
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
02-07-2012
Product is still on backorder, a month after the order was placed, but we have been charged for it already. Now we wonder how much longer we will have to wait.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Mary
02-07-2012
The item arrive much faster than expected! My kitchen remodeling project is not yet complete, and the hood I ordered has not yet been installed. If it's performance matches the quality of your delivery system, I know I will be elated!!!!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-07-2012
just had literature sent.

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