Signature Hardware Customer Reviews

Store Details

Store Ratings* Summary


Signature Hardware
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Signature Hardware


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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tcms
12-30-2009
keep doing what you are doing thanks mark
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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pongoed
12-29-2009
I called customer support and only reached voicemail. But I was called back promptly and the woman who helped me was very courteous and efficient. I received my order on time and the quality is good. i AM SATISFIED WITH MY EXPERIENCE.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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mike
12-24-2009
I have never had something shipped to me so fast extremely satisfied thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Rstar
12-22-2009
One of the best reproduction hardware merchants out there!
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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waiting-in-CA
12-21-2009
Problems with Fed-Ex. Had to call. Finally did arrive, but much later than expected. I would have liked the option to deliver overnight or 2 day. We are now waiting on another order which is again LATE.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Tom1949
12-21-2009
We did not receive a packing slip with the order.
Overall Rating 1 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
12-20-2009
All I wanted was a catalog and I have not received one yet
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
12-18-2009
I took a survey at the end of my purchase as I thought I was helping Signature Hardware with their ordering process. However, at the very end it turned out to be a sales pitch that signed you up for some BS I didn't want.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-16-2009
This is a Christmas present so I do not know yet if the product is satisfactory.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-12-2009
I did not receive the catalog.