MexGrocer.com Customer Reviews

Store Details

Store Ratings* Summary


MexGrocer.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 9.1
On Time Delivery: 9.0
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of MexGrocer.com


Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 2 Customer Support
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gingy
11-26-2009
I didn't receive all my items and did not know how I can track these items. Still waiting on the rest of my order. I am happy that I received some but would like the rest.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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GORDY
11-23-2009
GREAT
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jamaica
11-23-2009
Reliable, dependable
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
My local grocery stores do not have certain products I want. I am very glad to come upon MexGrocer because they have what I want. The website is easy to navigate. The quickness of the transaction and shipping is the best.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Cande
11-16-2009
I use the sauce when making my tortilla soup. When I went back to purchase additional sauce, multiple stores in Austin, Texas, no longer supplied the product. I am really happy with the service and will definitly use MexCrocer in the near future.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Jim S.
11-16-2009
Hot sauce heaven!
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Chief
11-12-2009
I wanted to order a case but it could only be ordered by the bottle.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
11-04-2009
I like the product that I bought ( pan de muerto) but two of the pieces got damaged in the shipping. One of them we were not able to use it. I'm waiting to hear about a refund. best,
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Bert
11-03-2009
I received this product from a friend who purchased it in Mexico. The product I recieved through the mail had a different taste. The one I received did not have as much of a lime taste. Next order I will try and get the one sold in Mexico. Still...
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Parnsy
10-30-2009
Great selection. Would have liked free shipping though.