Tennis Company Customer Reviews

Store Details

Store Ratings* Summary


Tennis Company
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.4
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Tennis Company


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-14-2009
n/a
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-11-2009
Never ordered tennis footwear online, but the fit was perfect.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Trish
11-11-2009
I am extremely happy with my product. I was also very impressed (and appreciated greatly) that a Tennis Co. representative contacted me to advise that one of my items was back ordered and gave ME the option of waiting or mailing what was in stock.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Tss
11-09-2009
Very good & easy to do business with you guys.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Raghu
11-08-2009
I am extremely happy about my purchase. A slight reduction in shipping cost to Australia would bring myself and my friends continuous business to your comapny. Thanks a lot.
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
11-05-2009
Competitors provide return shipping on orders, which Tennis Company does not. I would have appreciated receiving a communication indicating that the returned item was received and my charge card credited.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-28-2009
The Tail Tech tennis shirt (black/light blue) was cut very large and I had to have it altered. I have worn Tail and Tail Tech clothing for years and this has never been a problem. The shirt was extremely wide.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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threeangels
10-14-2009
I had ordered a pair of K-Swiss shoes. I did not expect them to arrive in time for my trip. They DID arrive the day before I left for regional playoffs in Indiana. Thank You for excellent service.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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matty
10-08-2009
It was a great experience doing buisness with The Tennis Co.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
10-07-2009
I emailed sandyH@mid..... but I didn't get any reply.