Homeclick Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Homeclick
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.4
Customer Support: 7.9
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Homeclick


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-02-2009
This was my first purchase from Homeclick. The product was offered at a great price with free shipping. Delivery was ahead of schedule. Overall, the buying experience was very good and I would recommend Homeclick to friends.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
Overall, very satified. The only problem was the delivery. Unfortunatley we had a several inches of snow the day the delivery was to take place. The UPS truck return to the warehouse and did not delivery until 3 days later.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-30-2009
How do you sell a toilet at such a GREAT value and still provide FREE shipping with quick delivery and safe packaging?
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-28-2009
Called a few times and staff was nice but didn't really know the status of my item, and I finally got my items they were NOT what I paid for so I had to return them. This is my first time shopping at Home Click and most likely my last....
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
I ordered a toilet and the order form asked me about the color of the toilet seat, but I did not receive a toilet seat. So, either I ordered it and it didn't come, or I was unclear about whether it was part of my order and it was confusing.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-27-2009
Has a large selection at fair prices, BUT a 15% on returns instead of a flat rate is exorbant with a $2000.00 order. I won't order anything expensive again.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
you should use a different mail carrier because ups sucks
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-26-2009
There was some difficulty with the Fed-Ex delivery. They mixed up delivery dates and said they didn't have the item and couldn't deliver on the day I took off work. They later corrected themselves and it was delivered but not without some...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-26-2009
Home click was easier to use then I expected and the product I purchased was of excellent quality.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-24-2009
This is a great place to shop. The prices are very reasonable, product is packed well and just as described.