Homeclick Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


Over 10,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.3 On Time Delivery: 8.4 Customer Support: 7.9 Product Met Expectations: 9.0
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 82% 88% 86%
Icon: NeutralNeutral 6% 3% 4%
Icon: NegativeNegative 12% 9% 10%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Homeclick

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 10, 2008
The stove was damaged in shipping and I cannot get them to call me back.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 10, 2008
When I finally received my product, I loved it. It's what I expected and more. However it did not ship when it was promised, and this was not communicated to me. It was frustrating trying to get someone to give me a real answer as to what was going on. I was highly unsatisfied with my purchasing experience with Homeclick and will not return, however I received my product and that's all that really matters to me now... (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 10, 2008
These bags are becomeing harder and harder to find. So when homeclick had them and they came in a timely manner rather than weeks later it was a pleasure. Thank you Home click

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 09, 2008
My only complaint is not getting a confirmation email from home click regarding my purchase. The only follow-up was the tracking number for the shipment.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 08, 2008
Service was quite satisfactory except for one major purchase, which was found to have been discontinued. I have no way of knowing which item/order you are asking me about.

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 07, 2008
First service rep did not understand problem and did not correctly resolve problem. Did not hear from homeclick for a week, Called back. The second rep was much better and quickly resolved issue. Still have not received instructions for returning 2 items. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. BLUEBONNET
May 04, 2008
Ordered 8 five-piece place settings fine china with serving pieces becuase price was right and no shipping charges. The web-site was very easy to navigate and because I had specific questions pertaining to the order, the person I called was informed and helpful. Any fears I had about shipment damage, vanished when the three boxes arrived in perfect conditon and each piece of china was flawless, plus they arrived much faster than I had expected! This was my first experience shopping on this site and should the opportunity arise again, I would not hesitate to shop here. I highly recommend shopping at Home Clickl - prices are great, no shipping charge and fantastic SERVICE. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 02, 2008
I was pleased with the order and the online order process. Although I did have to wait a couple of weeks for the products, they were worth the wait.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 02, 2008
My merchandise was fine but the delivery driver from Penn was terrible.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 01, 2008
Everything was great but the restocking charge was high and the shiping delay seems excessive.

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Top Selling Products from Homeclick

Big Egg Large Grill / Smoker - Green

Found at: 1 store
Price: $657.95