Homeclick Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 7.9


Homeclick
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.0
On Time Delivery: 8.2
Customer Support: 7.6
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Homeclick

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
02-12-2009
I received the box yesterday but have not opened it yet...we do not need the bathtub to be installed for 2 months . I will open it at that time, until then I want to keep it safe.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
02-12-2009
THRE WAS NEVER A NUMBER OR CONTACT PERSON THAT WAS GIVEN..HAD TO DO ALL ON LINE....IT WOULD HAVE BEEN NICE TO KNOW THERE WAS A PERSON TO SPEAK WITH IF NEEDED. BUT I REALLY LIKE THE PRODUCT I PURCHASED.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
02-11-2009
I ordered the sink grids on 12/18/08 as a Christmas gift, expecting 5-7 day shipment. My credit card was charged immediately. I was then notified shipment would be 12/29/08, then 1/17/09. After no further notification or receipt of product, I called... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
02-09-2009
This is my second order. First order was lost by UPS and took 5 months to get to me. This was a much better experience. Thank you.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-25-2009
The delay with my shipment was due to the billing and shipping address not being the same. I had just recently moved. I was told an e-mail had been sent but I did not receive it. Thw wait time on the phone when calling customer service was quite... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-24-2009
I Hate being bothered by these surveys
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-24-2009
My order for the dishwasher was late so the installer I hired showed up and I paid him. It was not his fault the dishwasher was not there for him to install. I called Homeclick and the best the lady could do was offer me $30 adjustment on my... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-21-2009
When I initially placed my order I got a confirmation email and then immediately received another email saying that my credit card had been rejected. When I called customer service the next day, I was told that there was not problem with the credit... (more)
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
01-20-2009
I do not intend to cancel this order because I want the item if it ever gets here. As of this date, Jan 20,2009, I have not received my order of Dec 26 that had been shipped Jan 9. The length of time elapsed from order to delivery is unacceptable... (more)
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
01-20-2009
Good service -- However, when I wanted to cancel the order because it would not arrive in time for Christmas, I was told the Mikasa dishes had already been sent from the factory and I would have to receive/return the item because I could not cancel... (more)
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