Homeclick Customer Reviews

Store Details

Store Ratings* Summary


Homeclick
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.5
On Time Delivery: 8.4
Customer Support: 7.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Homeclick


Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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katie
01-03-2010
I ordered two 2008 Reed Barton Silver Bells and 2 blank. I received 4 2008 bells.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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rertr-one
01-02-2010
The insert arrived one week earlier than expected. It arrived in a truck that had a liftgate, and this simplified the unloading greatly. Everything worked perfectly.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
01-02-2010
I 1st ordered item back on 03/15/09 for $399.85 & it was not delivered, order(H793619)cancelled by Homeclick. The new order(H920661)on 11/27/09 was $450.12 & recv'd 12/31/09. Long time to obtain an item plus paid more. Can you explain this to me?
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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RemodelQuality
01-01-2010
New Penn Trucking was excellent. Curtious, polite and helpful driver.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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G.S.
12-31-2009
Great Customer Service response. I had a few questions about my order and actually could speak to a live person and did not have to wait on hold for ages! Keep up the good work.
Overall Rating 2 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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paulc
12-28-2009
i have e mailed about the ONE ITEM I ordered and have not heard anything ,I ordered on dec. 11 todayy is dec. 28,,was told it would ship on or before dec. 22 ..this was to be a christmas gift ,,you tell me how satisified I should be
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Rockville
12-27-2009
This was our third purchase from Homeclick. Their track record with us has been great. Deliveries made when promised; no hassles; great products; great prices!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lane
12-24-2009
Will certainly look toward Homeclick again - fastest and least expensive items of this kind I've ever located! And they arrived via UPS much more quickly than I had anticipated. Thanks!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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Bob
12-21-2009
I have called 3 times to get a return authorization. I was origionally wanting to exchange for the correct size. Now, I am not sure. Your recording states that someone will return my call within 24 hours. It has been 5 days since my origional call.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Mimi
12-21-2009
Great prizes and fast delivery. However, I did not receive a confirmation for my item being shipped. I was about to contact Homeclick...when I was surprised my the arrival of my purchase. I would without a doubt buy another item fromthis company.