Homeclick Customer Reviews

Store Details

Store Ratings* Summary


Homeclick
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.3
On Time Delivery: 8.4
Customer Support: 8.0

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Homeclick


Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
JAG
11-07-2009
Wrong items were shipped, and hopefully the correct ones will be received soon. They are working on it. Jim Hill
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
des
11-07-2009
I am very happy with my recent purchase. I recieved my orfer one day after it was estimated to arrive, although I was still very pleased at how fast it came in. I was also pleased with the ease of ordering and availability of product.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
Sally
11-02-2009
This was my first purchase from Homeclick. The product was offered at a great price with free shipping. Delivery was ahead of schedule. Overall, the buying experience was very good and I would recommend Homeclick to friends.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Read full review
Ernie
11-02-2009
Overall, very satified. The only problem was the delivery. Unfortunatley we had a several inches of snow the day the delivery was to take place. The UPS truck return to the warehouse and did not delivery until 3 days later.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Dan
10-30-2009
How do you sell a toilet at such a GREAT value and still provide FREE shipping with quick delivery and safe packaging?
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
Read full review
Bob ZZZZ
10-28-2009
Called a few times and staff was nice but didn't really know the status of my item, and I finally got my items they were NOT what I paid for so I had to return them. This is my first time shopping at Home Click and most likely my last....
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
shannon c.
10-27-2009
you should use a different mail carrier because ups sucks
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Deb
10-27-2009
I ordered a toilet and the order form asked me about the color of the toilet seat, but I did not receive a toilet seat. So, either I ordered it and it didn't come, or I was unclear about whether it was part of my order and it was confusing.
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Read full review
EdsLakehouse
10-27-2009
Has a large selection at fair prices, BUT a 15% on returns instead of a flat rate is exorbant with a $2000.00 order. I won't order anything expensive again.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Scooter
10-26-2009
Home click was easier to use then I expected and the product I purchased was of excellent quality.