Homeclick Customer Reviews

Store Details

Store Ratings* Summary


Homeclick
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.3
On Time Delivery: 8.4
Customer Support: 8.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Homeclick


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Scooter
10-26-2009
Home click was easier to use then I expected and the product I purchased was of excellent quality.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Wil
10-26-2009
There was some difficulty with the Fed-Ex delivery. They mixed up delivery dates and said they didn't have the item and couldn't deliver on the day I took off work. They later corrected themselves and it was delivered but not without some...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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magurk
10-24-2009
This is a great place to shop. The prices are very reasonable, product is packed well and just as described.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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leon
10-24-2009
we place our order on 10/11/09 and as of today 10/24/09 we die not received our order, which you advertised as having in your stuck.
Overall Rating 8 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
10-23-2009
The low score for CS is related to how long I had to wait on hold before I could leave a message, almost 20 minutes.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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pruitt73
10-23-2009
1st shipment of bathroom sink came broken in several pieces. Called Homeclick, the operator was friendly, knowledgeable, and took care of everything with such courtesy. They were quick and responsive. Thank you!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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Amy O
10-23-2009
Homeclick had the best prices and offered a great bonus of free shipping freight delivery of large fixtures, with a $1500 purchase, which would have cost me an extra $180 somewhere else. Great Deals!!!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
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kemper
10-22-2009
No one answered the phone when I called with questions.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
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DCS
10-20-2009
My purchase arrived with a dent to the shower head and I did not receive the correct faucet. I am a little leery to order the other three faucets that I need for other bathrooms. I guess you get what you pay for.
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
10-19-2009
I was diappointed that the website posted the wrong lead time. I'm still waiting for my tracking number ... and delivery. So far, I'm not impressed.