Roamans.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.2

Roamans.com
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Over 175,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.7
Customer Support: 8.3
Products Met Expectations: 7.8

*Ratings are for the past 90 days only.

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Reviews of Roamans.com


Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-11-2009
after I placed the order the very next day they had free shipping or a % off if you spent a certain amount. I called the very next day that you were open and they said they could not credit my acct. I think that is poor customer service and policy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-11-2009
I have recieved part of my order but I haven't recieved all that I ordered. How long can I expect to recieve the rest of my order?
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
11-10-2009
Two of the same shirt in different colors fit differently. Jean jacket that was three sizes smaller than the fitting chart recommended still needs some taking up around the waist.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-10-2009
Iloved the dress but it seemed a bit large so I have ordered it again in a smaller size. I will keep the best fit and return the other one
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
11-10-2009
I have been satisfied with most of my orders. My only complaint would be return shipping charges.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
11-10-2009
I loved the bra, it just wasn't for me.It just seems like the support I need does not exist in the type of bras that I want.So I am not going to order anymore bras,They have some very nice and good looking bras,they are just not for me.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-10-2009
this is my first time to order women's perfumes from roaman's. they are christmas gifts....
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-10-2009
As I have stated many times and have never received any response, I am tired of trying to purchase something and it is always on back order. So I was unable to purchase what I really wanted and had to settle for something else
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-10-2009
I ordered a black denim jacket. The jacket arrived and it is very nice, but it is not black.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-10-2009
I ORDERED 3 SHIRTS FOR MY VACATION. ONE ARRIVED THE DAY AFTER I LEFT, ONE THE DAY AFTER I GOT BACK AND ONE IS ON BACKORDER.