Roamans.com Customer Reviews

Store Details

Store Ratings* Summary


Roamans.com
Customer Certified
Over 175,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Roamans.com


Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Fred
12-04-2009
I am happy with products received, but I ordered 3 sweaters which all showed available online. Then a week or so later I got a notice that one of them will not ship until 1/02/2010. That is pretty late for Christmas. This is irritating.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Mea
12-04-2009
I am very satisfied with the products offered by Roamans and have been their customerer for many years
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
12-04-2009
Placed order online. VERY NEXT MORNING got an email with a 50% off discount. I called customer service, and was told that my order was in process and the discount could not be applied. Plus shipping took 10 days. Usually a happy customer- not this...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Ruthie
12-04-2009
I found Romans.Com easy to order from and I very happy with the product, it met all of myexpectations, the fit and all, I am very pleased with my purches and the cost was what apeall to me most . Thank you.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lucy
12-03-2009
The items I received are exactly as I ordered them and were delivered in a timely manner.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-03-2009
Catalog that came with order had lower price for shirts returned (too big). I went reorder smaller size and the price on the internet was still the original price. Waiting to call 800 number to disucss with representive.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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goodtogo
12-03-2009
I am very satisfied with my order and shoping was so eazy. prce was good. very satisfied. thank you
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 6 Customer Support
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Skeeter
12-03-2009
If I return an order I want my money back.
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
12-03-2009
I ordered a size 14 pair of slacks. I know my size and I know the Slacks I rec'd are at best a size 10 or 12. They tag states they are a size 14 but they are NOT true to size.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Keeper
12-03-2009
Roamans always has great fitting clothes. I order from them for clothing for my mother and she is very particular, and she is always well pleased.