Roamans.com Customer Reviews

Store Details

Store Ratings* Summary


Roamans.com
Customer Certified
Over 175,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.5
On Time Delivery: 8.7
Customer Support: 8.4

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Roamans.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Dana
12-28-2009
I loved the material and I cannot wait for my exchange to come back so I can wear it. The hat and coat are darling~! Thanks for having that item I have been looking for something like that for quite awhile~!
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
Read full review
XL
12-28-2009
Although I finally got a nice email (days later) from somebody in customer service, I had to think up a way on my own to get free ts that were "promised for free with purchase." The item # wasn't given, but it had to be typed in by me in order to...
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 2 Customer Support
Read full review
Bubba
12-28-2009
tracking # was wrong...did not get item till after christmas
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Read full review
bulldog14
12-28-2009
I THOUGHT I should have had free shipping on this purchase, as it says on th back of our catalog, but no one heard my call 9on-line) when I complained. Product is fine, just too big for the wife. Thanks!
Overall Rating 1 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Read full review
Snowwife
12-28-2009
I never received an email, letter or anything that my item was on back order! The person I bought the gift for received that info! Including what it was & how much it cost. I am very disapointed. This was a Christmas gift.
Overall Rating 4 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Read full review
Online Shopper
12-28-2009
It was for christmas and was told it would not ship till January so we bought other items to replace what was ordered. Then it showed up on christmas eve after i had purchased a replacement item from somewhere else.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Judyv
12-28-2009
If reviews had said how items fit, I would not have to exchange for a different size. The blouse needed to be larger & the shoes a 1/2 size smaller.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Read full review
gb
12-28-2009
Thank you for letting me find what I needed. My only concern is that it tokk too long to receive; since the oreder was paid the same date it was placed online.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
Read full review
Jan
12-27-2009
I should have gotten a discount on my online order, but I did not????????
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
Online Shopper
12-27-2009
I did not receive my order at all. was not helped by customer service at all.was told to track the order with ups. i still have not found my orderf.