Irv's Luggage Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Irv's Luggage
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.7
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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Reviews of Irv's Luggage

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I wish that the UPS tracking had been included in my shipment confirmation. However, when I did email CS to obtain it, I got a response quickly, and I appreciate that.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Good experience and will buy again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
Item didn't really match the color on your site but I'm keeping it anyway.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
09-27-2009
The delivery time was great, product was not so great
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-25-2009
The luggage is exceptional and exactly what needed. I have told people at work about and the qaulity of the product. I originally wanted luggage for me. When I told my husband about he said to order him one. It is very easy to roll around and...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-23-2009
I'm thrilled with the value for the money of the items I bought from Irvs Luggage. I found their site, products and customer service all outstanding. Then again, maybe I shouldn't be giving away coveted information....
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-15-2009
I was very pleased with my purchase. exceeded my expectations.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
09-11-2009
The leather was very soft
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-02-2009
My order was processed and delivered well within the time-frame promised.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
08-26-2009
I ordered the item online. The next morning I received a call from the customer service representative Love DeAsis who told me that item was no longer available,so I cancelled my order. She was extremely courteous and professional,pleasure to work...
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